(Kiki) Lena Wellenhofer
I’m a UX designer with 3+ years UX Design and UX Research experience. My background is in eCommerce, product development and fashion.
👩🏽💻 Currently designing app & web-based, mobile-first products at British Telecom for BT & EE
📍 Birmingham, UK
✨ It allows me to be creative & analytical at the same time, channelling both mindsets to design products that are meaningful, relevant and highly considerate of the user.
- I enjoy evidence-based design, problem-solving and am always questioning how things work. With an inquisitive & caring nature, it's rewarding for me to help find the best possible solution for a problem.
- My curiosity and empathy for people motivate me to understand them better. Being open-minded to listen to different opinions, I believe there is no right or wrong way to do most things.
- I enjoy continuous learning: through reading books, articles, attending courses and working with different people. Growth and progression is very important to me.
- For fun, I like to 🧘🏽♀️, 📚, 👩🏽🍳
5+ years in e-com — With experience in different e-commerce sectors and product areas. Also in different job roles, with more creative goals in product development and more commercial, revenue-driven goals in buying and sales. I believe I have a well-rounded approach and understanding, am always willing to listen and collaborate with different stakeholders.
Attention to detail — I will always try to do my best work in projects, implementing my learnings from previous. With personal goals to master my skillset and expertise within my craft. I’m always thriving for brilliance whilst aligning my work with the company’s values and goals.
Honesty & Clarity — I value honesty and clarity within communication and the working environment. I believe it is the best approach to have when tackling issues in a professional manner. Problems are solved more efficiently, learnings can be implemented and progress to be made for all parties.
Accessible — I want to design products that everyone will be able to use with ease. Products that are inclusive of 100% of users rather than the lucky 99%.
Ethical — I wouldn’t feel comfortable using dark patterns or tricking users into spending more than they need, through the power of design. I’d rather create interfaces that works well and communicate the business’s products as best possible for users to make their own right choices.
Usable — I value research and data-driven insights to inform design decisions. I believe in testing products with real users. And solving problems rather than being features-orientated. Ultimately, a business exists to generate income but it is also very important to focus on improving the experience for all its customers.
linkedin — www.linkedin.com/in/kikilena
medium — kikilena.medium.com